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I received a call from Credit Karma Fraud Services

SOLVEDBy Credit KarmaUpdated June 13, 2023

You may receive a call from Credit Karma Fraud Services to verify certain recent Credit Karma Visa® Debit Card  transactions if the automated system determines that a recent transaction needs your confirmation. This can happen when using your debit card for the first time with certain merchants, while traveling, or any time we need to confirm that activity on your card was approved by the cardholder. 

If you indicate that you did not authorize your recent transactions, the system will immediately lock your card to prevent further unauthorized activity and you will be connected with a representative so you can dispute any unauthorized activity. If you confirm that all transactions are valid, then they will be marked as authorized and you can continue using your card normally.

While the automated system may ask some verification questions, Credit Karma Fraud Services will never ask for your card number, security code, card expiration date, SMS or other two-factor code, or account passwords. If you aren’t sure that a call is valid, call us at the number on the back of your card to make sure you are speaking to a representative of Credit Karma Money.

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